Store Policy
Shipping
Currently we only ship to the UK. Items under £50 will be sent via Royal Mail 1st class tracked unless you request to upgrade to Special Delivery.
Items £50 and over will be sent via Royal Mail Special Delivery
Dispatch will be between 2-5 working days of purchase.
Returns
Returns will not be accepted unless the item is faulty. Details of the fault must be discussed and photos provided before return is agreed.
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Proof or return posting must be provided for a refund to be made for the item and postal charges.
Commissions
Talk to me! I love making commissioned, unique pieces for customers for themselves or as gifts. Feel free to contact me via the Contact page, or direct via: flutterbiesden@gmail.com
Payment Methods
We accept all major cards for payment as well as Google Pay and Apple Pay.